Guest acknowledges and understands that certain international, foreign or local safety requirements, standards, and/or applicable regulations involving design, construction or operation of the vessel, docks, gangways, anchorages or other facilities on or off the vessel may restrict access to facilities or activities for persons with mobility, communication, or other impairments or special needs. The list of required items to bring with you on embarkation day. We may receive compensation when you click on links to those products. When you arrive at the port and check-in at the terminal, youll be able to pick up The Band and start your vacation with digital (sea) breeze. 25 Feb/23. On cruises cancelled or shortened due to mechanical issues prior to or during sailing, passengers should expect full or partial refunds. Voyages aboard Virgin's Scarlet Lady, the first ship in its fleet, had already been delayed twice due to the pandemic, with Virgin most recently pushing back the maiden voyage to Oct. 16, Cruise . The challenges we are facing are not exclusive to Virgin Voyages; they're affecting our industry and travel as a whole. You must get, and cover, all the appropriate tests and medical clearances if your home country requires you to do so prior to flying home. Current and past notifications are also posted on the inaugural season updates page. Reservations may be booked directly by travel agents or tour operators using our FirstMates.com website. Given some lines current flexibility allowing cancellation as close as 48 hours to embarkation day even if youre tempted to cancel right now, it could be prudent to wait to see how the situation plays out. In some cases, the answer is yes. there are no other COVID-specific refund policies. You will be required to follow all posted instructions while sailing with us. If you are. Learn more. Primary immunodeficiency is caused by genetic defects that can be inherited. At least one high-profile line is considering the idea. Related: Curious about Holland Americas newest Rotterdam? Executives hint at an answer. Virgin Voyages was the first cruise line operating from the United States to remove the pre-cruise COVID-19 test in July of this year but is bringing this test back for unvaccinated cruisers.. They will have expiration dates, usually one year from the cancelled voyage if you cancelled. Per person taxes and fees will be refunded to the credit card on file. For bookings made by Sept. 30, 2022, for sailings departing on or before Dec. 31, 2022, Holland America is granting passengers full refunds when they cancel for any reason at least 30 days prior to sailing. Terms apply to the offers listed on this page. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. If you or anybody travelling with you wishes to cancel either your/their holiday, you must contact Shoreside Sailor Services if booking direct (through our Contact Us page is best,or call in US 1-954-488-2955; if in the UK call +44-20-3003-4919), or your travel agent or tour operator, and give notice of the cancellation. Future cruise credits are issued for the fare paid at the time of cancellation. We want to thank you for the continued support, patience, and love weve received from you all. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. There's also a required health screening to be filled . Yes, I want to receive emails from Virgin Voyages. Click on your cruise lines name below to find out more. Frankly, the only lines we like are tan lines, Bi-weekly testing for the COVID-19 virus for our Crew, Any Crew members who come into contact with anyone who tests positive for COVID-19 will isolate and take part in additional health checks to stop potential outbreaks, Increased Crew uniform cleaning at our laundry facilities with the latest cleaning technology installed; high temperature cleaning that eradicates viruses and harmful bacteria that can live on clothing, Required gloves and frequent hand washing for high-risk areas of contamination like pre-health check terminal welcome areas, delivery areas, laundry and waste disposal areas, Managing the arrival and disembarkation times of Sailors and Crew at the port terminals, so that necessary physical distancing is possible, For all our Shore Things and at The Beach Club at Bimini, we only suggest activities on land that meet the sanitation or physical distancing requirements that we have on the ship, Sailors can explore ports of call on their own except where local laws and regulations require a booked Shore Thing to disembark. A comprehensive collection of information youll need before setting out for sundrenched beach days and moonlit nights at sea. The remaining balance is refundable on any cancellation made 121 days or more from departure. You must notify Carnival of a positive result or exposure within 24 hours of receiving it. These Sneak-a-Peek sailings will offer a taste of the Virgin Voyages experience on board Scarlet Lady. Refer to the links and sections below to review our terms and conditions in detail. Taxes, fees, and port charges are refundable on all cancellations other than mid-cruise early departures and no-shows. Passengers who booked by March 31, 2022, for cruises departing on or before Sept. 30, 2022, are protected by Royal Caribbean's Cruise With Confidence policy, which entitles them to 100% of the cruise fare paid in the form of FCC if they cancel for any reason. Our Ship Crew will work with you and local authorities to agree on a time you can safely disembark from the ship at the end of the voyage. What it was like on the first Azamara cruise since the line split with Royal Caribbean Group, Take a look at Carnivals Mardi Gras (yes, the one with the roller coaster), Heres a first look at Celebritys new Celebrity Apex, Cunard becomes one of the first lines to mandate vaccine boosters, A Disney cruise vs. a visit to Disney World during the pandemic, Curious about Holland Americas newest Rotterdam? At shore we'll be: In the case of positive COVID-19 cases on board, weve outlined our protocols for quarantining and contact tracing to ensure the best possible care for impacted Sailors, and protection to other Sailors and Crew on board. Learn more. Receive a Future Voyage Credit in the amount paid that can be applied to a new sailing up to 1 year after the original Voyage date. Unruly, abusive or aggressive behavior toward other Guests or crew will not be tolerated and may be grounds for disembarkation as well. Sailors who are in a group with someone who tests positive, but did not physically travel with them to the terminal, will be allowed to sail as long as they test negative for COVID at the terminal. Our points-obsessed staff uses a plethora of credit cards on a daily basis. Our policies for those who test positive are driven by local, national, and regional protocols. Virgin calls their FCCs Future Voyage Credits or FVCs. Guests requiring such specialized care, or Guests experiencing a medical emergency, may be evacuated to shore at their expense. We will look after you if you test positive for COVID on board 3. For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. Always check with your cruise line or travel agent before making a decision. Related: Heres what to consider if youre thinking about booking future travel now. Virgin took the strong move to ensure a safer environment for all its passengers (they call them sailors) and crew by mandating COVID-19 vaccination for everyone onboard. For your comfort and convenience, we recommend that Guests arrive at your selected arrival slot noted on your Voyage documents. In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements beginning 10/30/22 on Valiant Lady and 10/28/22 on Scarlet Lady. Virgin Voyages shall not be required to refund any portion of the fare paid by any Guest who must leave the vessel prematurely for any of the reasons set forth in this paragraph or who voluntarily disembarks or leaves the vessel for any other reason, nor shall it be responsible for lodging, medical care expenses, meals, return transportation or other expenses incurred by such Guest. If an Under-21 Adult is disembarked for a violation of this policy, the Responsible Adult will be disembarked as well. Where necessary in order to comply with applicable safety requirements, we may require a Disabled Person or Person with Reduced Mobility to be accompanied by another person who is fit and able to assist them in day to day activities. That's exactly the case with the Amex Platinum card. They will receive 100% of the cruise fare paid to the original form of payment, minus any penalties or nonrefundable fees, which will be returned in the form of FCC to be used to book a future voyage with the line. Planning a cruise? Such a Guest will be responsible for all applicable fees and travel expenses to that subsequent port of call. Credits must be used by May 31, 2022, to book a new cruise that departs by Dec. 31, 2022. How Reassuring are New Cruise Cancellation Policies Really? Plus, unlike most other lines credits, Vikings are transferable, so you can gift them to a friend or family member if you dont think youll use them. Sailings booked after March 31, 2022, and those departing after Sept. 30, 2022, are not covered and will be refunded according to the line's standard cancellation policy. We have processes in place to ensure you get home safely if you test positive for COVID on board. Related: Heres a first look at Celebritys new Celebrity Apex. Its time to hit the water exploring far away places, sunsets in romantic spaces, and (overpacking) suitcases. Additional rights may apply to our U.K. For sailings departing through Sept. 30, 2022, travelers can cancel at least 60 days from their sailing date for reimbursement. Start with these stories: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Here youll find everything you need to know so you can book and sail with confidence. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. If you test positive for COVID-19 within 10 days of your sailing date or have been a close contact of someone who tests positive, you are entitled to FCC in the amount of 100% of the cruise fare paid. For a list of prohibited items, see our FAQ section -- click on "What items are prohibited from being brought on board? We will report incidents of illegal activity or behavior to the appropriate law enforcement authorities ashore. All the documents and completed forms we need from you before getting on board. Virgin Voyages has the right to refuse or revoke passage to anyone who, in its judgment, is in a physical or mental condition unfit for travel or who may require care beyond that which Virgin Voyages can provide. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. The high annual fee is only worth it if youre taking full advantage of the cards benefits. While well leave the creative packing choices up to you, there are a few things we already have on board that you wont need to bring along. The Voyage will only be cancelled on the date we receive the notice of cancellation. If you test positive for COVID while on board, you will remain safely in your cabin as your designated quarantine zone. Pricing guarantees: Virgin does not offer refunds due to price drops after booking. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. United rolls out free fleetwide Wi-Fi for select flyers. More than 60 in Economy. Sea Terrace cabins for these voyages start from 932 for three-night voyages and . The first thing to know is that seven days beyond booking, your deposit is non-refundable. What to book before you get to the port, 2. We also deploy body cameras on our Security Team members. How To Cope With Cruising's Pause? If 3 or 4 Guests are booked in a triple- or quadruple-occupancy cabin and 1 or 2 Guests cancel, we retain the right to move remaining Guests to a smaller cabin (triple- or double-occupancy) in the same category. 3. Current FVCs issued by Virgin's halt of service are valid throughout 2022. Keeping our Crew members safe and healthy. If this is not complete, we cannot let you board the ship. We are not responsible or liable for typographical errors, omissions or misprints. We may desire to use such imagery/footage in our marketing or promotional materials in print, on television, on our website, on our social media sites, or other media. Within 120 in Premium. Please head to our Sailor Appto complete the health-check form at least 24 hours before embarkation. Refunds will be returned to the original form of payment, less any nonrefundable deposits or cancellation fees, which will be returned in the form of FCC to be used on a future booking. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. 0:00. Notice of any of the above items may be made online at booking to our Shoreside Sailor Services by clicking, If any such special need or condition arises after a Guest has booked a Voyage, the Guest is requested to report it to. In those cases, you will be offered either a future cruise credit equal to at least the amount you paid, a refund to your original form of payment or a combination of the two. Dining. Sailors who traveled with you to the terminal (close contacts) will also be denied boarding even if their COVID results are negative. Weve got you covered, so you don't have to miss out on all the great deals (and unmatched experiences) weve got going on. Passengers who booked by April 30, 2022, for sailings departing through May 31, 2022, are also covered if local regulations prohibit them from traveling or require them to quarantine. They will receive 75% if they cancel between 22 and 29 days out, and 50% between 15 and 21 days out. Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you at the applicable higher price. Click. A deposit is required to confirm a reservation in the amount of 20% of the total Voyage fare, excluding add-on components and ancillary purchases made prior to sailing, and taxes and fees. 2. The tips are on us, We've got you (and your hair) covered there, These are already provided in your cabin and/or suites, There's complimentary WiFi on board, so you dont need to check with your provider about data roaming charges, Extension cords and multi-plug power strips, Seasonal and/or celebratory light bulb strings, Any appliance with a heating body or element, Any flammable liquids, fuels, paints or thinners, Aerosols, except for personal care toiletries which are permitted, Personal grooming items exception: personal grooming items such as metal nail files, cuticle tools, scissors for trimming facial hair, manicure sets and other similar small personal grooming items, are permitted on board, Golf clubs (permitted, stored in the cabin), Scooters, regular or electrical (not for disability related use), Remote-controlled helicopters, airplanes, drones or similar devices, Spillable batteries (note: wheelchair batteries are permitted), Other compressed gas cylinders (medical gas bottles are permitted - 680 liters or E / M-24 size, only 2 can be hand carried, rest are delivered), Alcoholic beverages, hard liquor, spirits or beer is not allowed. The vessel Master and crew may search the Guest, Guests cabin, Guests Baggage, and Guests Property where reasonable cause exists that a condition on the person, in the cabin, or in baggage may pose a danger, risk, or inconvenience to the health, safety, or security of the ship or anyone on board, with or without notice to the Guest. - Pre-cruise testing is no longer required. Claims must be made directly to your insurance company. Check here before booking an award fare. Note: the date of departure means the date the arrangements you havebooked through usstart. While our ships comply with all U.S. Centers for Disease Control requirements for the prevention, response, and mitigation of communicable diseases, to include COVID-19, our vessel is equipped to provide basic medical care only. Items 7.1 and 7.2 of the ticket contract includes . Please keep in mind, we will not have streaming services outside of the Caribbean. If you test positive, you will be denied boarding. Guests will be asked to access the Safety Brief via the Virgin Voyages mobile app or the in-cabin tablet once onboard the ship. Head over to our Sailor App to sign the acknowledgment form. (Proof is required.) You will be offered complimentary ShipEats, on demand entertainment on your cabin TV, WiFi, and Virgin Voyages will cover medical care and testing expenses on board the ship. Change names on the reservation; permissible up to 48 hours before your Voyage sailing date. The credit is to be used by June 30, 2023, either to book another sailing departing by June 30, 2023, or toward payment for another existing booking. All our Sailors are accountable for making plans after disembarkation from the ship they must get all the appropriate tests and medical clearances that their home country requires prior to flying home. Everything you need to complete and submit before you get to the port. 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